What information do we collect?
On some of our web pages, you can order products and request additional information or assistance. We collect the following types of personal information:
Address (shipping and billing)
Credit/Debit Card, Paypal, or echeck information
All credit card information is encrypted, secured, and stored on off-site servers for your protection, and/or stored by the credit card processor.
How do we use your information?
The information you provide is only used to complete orders, communicate about your order, and to follow up via email after the order to get feedback and/or address any issues you may have. We do not share this information with anyone else except to the extent necessary to collect payment and ship your order, i.e., Credit Card Processors, PayPal and UPS, FEDEX or any chosen shipping carrier.
Any email address you provide to us will only be used to communicate with you, and not shared or sold.
Any physical address you provide to us, will only be used in the course of our business, and not shared, sold or “rented” to third parties.
Should you have any questions, comments or concerns about our use of personal data, you may contact us by email at firstname.lastname@example.org to have it corrected.
How can you contact us?
IMPORTANT TERMS & CONDITIONS:
We strongly recommend waiting for your order to arrive prior to booking an installer. We cannot guarantee delivery, and will not be held accountable if your order arrives late, or if it arrives with missing or damaged items. This way you can ensure all products arrived, and that they are in perfect condition to use before having to reschedule an installer.
Proslat also has the right to cancel any items on your order at any given time, of course with a refund.