Garage Gator — Ensemble d'élévateur pour 6 à 8 vélos (220 lb)

Hi Rodney, thank you for choosing Proslat and for leaving us such a kind review! We are glad to hear that our bike lift has been a convenient solution for you. Thank you again for your support and trust in our brand. Happy organizing!

Hi Anthony,

We appreciate you for taking time to give us a good feedback.

We are also happy to hear that the installation went great.

Enjoy your new space !

Hi Tausha,

Thank you for bringing this to our attention. We apologize for any confusion caused by the instructions and the lack of information regarding the fully assembled length of the product. We understand how frustrating it must have been to realize this after you had already begun the installation process.

We strive to provide accurate and detailed information on our product pages, including outlining the dimensions based on different installation choices. We apologize if this was not clear or easily noticeable in the product photos.

We also apologize for the disappointing experience you had with our customer support. We will address this issue internally to ensure that our representatives are knowledgeable and provide helpful assistance to our customers.

If there is anything further we can do to assist you or if you have any additional feedback or questions, please let us know. We value your input and want to ensure your satisfaction with our product and service.

Thank you,